Name: Workorder Number:
1) – How did you hear about us? Referral Internet Yellow Pages Radio Flyer Home Show Other (Please Specify)
2) – The Customer Interaction Center was courteous and professional in answering your telephone call and determining the proper follow through? Not Applicable Strongly Disagree Disagree Neutral Agree Strongly Agree
3) – The Sales Representative conducted your appointment and proposal in a timely and knowledgeable manner? Not Applicable Strongly Disagree Disagree Neutral Agree Strongly Agree
4) – Car-Wal verified and scheduled your project properly in advance, and completed this project on time? Not Applicable Strongly Disagree Disagree Neutral Agree Strongly Agree
5) – The Installer / Technician was knowledgeable, courteous and friendly? Not Applicable Strongly Disagree Disagree Neutral Agree Strongly Agree
6) – The product / end result met or exceeded your expectations? Not Applicable Strongly Disagree Disagree Neutral Agree Strongly Agree
7) – Car-Wal met or exceeded your overall expectations? Not Applicable Strongly Disagree Disagree Neutral Agree Strongly Agree
8) – I would use Car-Wal again and recommend Car-Wal to others. Yes No Reason
