Read what other customers say about us

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London  |  Mount Pleasant  |  Guelph  |  Goderich  |  Orillia

Leave a review specific to one of our location:

London  |  Mount Pleasant  |  Guelph  |  Goderich  |  Orillia

Rating Summary

5
 
4
 
3
 
2
 
1
 

Garage doors

5
03 January 2014 , Ivan , Ontario

Impressed that installers came on this very cold day - -30 degrees.

so glad I made this choice

5
02 January 2014 , Dennis , Ontario

The product is great and the installation was excellent. Sales advisor was very knowledgeable and helped me chose the products that best suit me at a very competitive price. I will use them again.

4 Doors Up

5
02 January 2014 , Steve , Ontario

Door Design recommended commercial grade Garaga doors in a busy automotive centre. The look of the new doors has significantly enhanced our curb appeal. Delivery was on right on time and… Read more Door Design recommended commercial grade Garaga doors in a busy automotive centre. The look of the new doors has significantly enhanced our curb appeal. Delivery was on right on time and installation was professionally finished. Great company to deal with.

Good Work!

4
04 December 2013 , John , Ontario

Well done. Neat, tidy & professional.
One suggestion. I was a little embarrassed for not paying promptly. (I hadn't realized the capping had been installed.) Perhaps the installer could… Read more
Well done. Neat, tidy & professional.
One suggestion. I was a little embarrassed for not paying promptly. (I hadn't realized the capping had been installed.) Perhaps the installer could leave a business card at my front door.

Good installation staff, poor office staff

3
03 December 2013 , Al , Ontario

Had to chase salesman to follow up for site visit. Had to chase office staff to get installation scheduled. Poor communications with customer. Installation went smoothly. Happy with final product… Read more Had to chase salesman to follow up for site visit. Had to chase office staff to get installation scheduled. Poor communications with customer. Installation went smoothly. Happy with final product but unhappy with getting there.

Company response:

Al, I am terribly sorry that you had an unpleasant experience and I would like to offer you a complimentary preventative maintenance service to your new door at a time that is most convenient for you. We strive to offer the best products and service to all of our customers, and would appreciate the opportunity to "make it right". It is my responsibility to ensure our customers have a positive experience when dealing with our company. I will be holding a meeting for all of our sales and office staff to ensure that this doesn't happen again. If you would like to take advantage of our service offer, please call me directly at 519-934-3450. Tara Hall Customer Service Peninsula Overhead Doors

great product

5
02 December 2013 , Dave , Ontario

Very happy with the crew at door design. (start to finish)