Read what other customers say about us

Read reviews specific to one of our location:

London  |  Mount Pleasant  |  Guelph  |  Goderich  |  Door Design Inc  |  Sunset Door Inc.  |  Sofalvi Door Systems

Leave a review specific to one of our location:

London  |  Mount Pleasant  |  Guelph  |  Goderich  |  Door Design Inc  |  Sunset Door Inc.  |  Sofalvi Door Systems

Rating Summary

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All around satisfaction

5
11 January 2022 , Nancy S (Brantford, ON)

Salesman Phil came out in October and was patient and easy to deal with. Ordered door off Robin and Susan back in October (great ladies to work with!). Door came earlier than expected which was great!… Read more Salesman Phil came out in October and was patient and easy to deal with. Ordered door off Robin and Susan back in October (great ladies to work with!). Door came earlier than expected which was great! Installer Derek was knowledgeable and very friendly. Had follow up service that needed to be done and it was performed very quickly and efficiently by Jordan. Very happy with the product quality, installers and service team! Highly recommend!

First Rate Experience

5
10 January 2022 , Ryan A (London, ON)

From initial request for quote, through ordering, installation, and invoicing, Car-Wal provided a seamless experience, with high level of customer service and professionalism. Would definitely use… Read more From initial request for quote, through ordering, installation, and invoicing, Car-Wal provided a seamless experience, with high level of customer service and professionalism. Would definitely use their services again in future.

Sales and service excellence

5
24 December 2021 , Anthony K (London, ON)

Right from the initial phone call through to installation the process was professionally conducted and all time lines met. We were advised of a 16 week delivery - the wait was well worth it. Car-Wal… Read more Right from the initial phone call through to installation the process was professionally conducted and all time lines met. We were advised of a 16 week delivery - the wait was well worth it. Car-Wal certainly sets the standard for customer service.

Very Pleased!

5
13 December 2021 , Fran R (Orillia, ON)

Excellent sales rep who provided me with numerous options and professional advice. Advised of install date well in advance and install happened as scheduled. Complete removal of 2 doors and all… Read more Excellent sales rep who provided me with numerous options and professional advice. Advised of install date well in advance and install happened as scheduled. Complete removal of 2 doors and all mechanisms and 2 new doors with complete hardware installed flawlessly. Very pleasant and professional installer. Everyone I dealt with including office staff were extremely knowledgeable, helpful and friendly. Would highly recommend the Orillia branch of this company.

Easy door opener

5
13 December 2021 , Thomas P (Orillia, ON)

We were very pleased with the installation by Damion. He was polite and explained the mechanics of the automatic garage door opener. Damion is an asset to this company.

No Show with notice on multiple occasions

1
03 December 2021 , Darren R

From the time I had my door installed 2016 to service calls today (2021) they frequently no show for scheduled appointments. They don't call to advise they won't be there in advance and often… Read more From the time I had my door installed 2016 to service calls today (2021) they frequently no show for scheduled appointments. They don't call to advise they won't be there in advance and often its hours after the scheduled appointment they call to advise they won't be coming.At times I drove in 45 minutes to meet them at the house I was building in a different city to have them no show. Just had a service call today for between 9:00 and noon and they called at 2:00 to say they wouldn't be here

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