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Leave a review specific to one of our location:

London  |  Mount Pleasant  |  Guelph  |  Goderich  |  Door Design Inc  |  Sunset Door Inc.  |  Sofalvi Door Systems

Rating Summary

5
 
4
 
3
 
2
 
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Garage door install

5
25 November 2020 , Glen C (London, ON)

The doors look and work well.

Installed product:

Acadia 138 Garage Door

Poor Customer Service

2
03 November 2020 , Michael P (Coldwater, ON)

I should have walked out when I took me 3 tries in person to buy a Door opener. Then got double billed and MONTH later still waiting to have the job finished. The they have to AUDACITY to send… Read more I should have walked out when I took me 3 tries in person to buy a Door opener. Then got double billed and MONTH later still waiting to have the job finished. The they have to AUDACITY to send invoice ($200) to collection for unfinished work. Still waiting. Should have read the reviews. NEVER AGAIN! do your research. Lot of REPUTABLE people out there who know what Customer Service is.

DON'T ORDER FROM HERE

1
19 October 2020 , Nicole C (Orillia, ON)

Orillia manager Ric Vernon doesn't know what he's doing. He hasn't responded to voicemail, emails, or even messages that I left with others for him.
After a telephone call with sales… Read more
Orillia manager Ric Vernon doesn't know what he's doing. He hasn't responded to voicemail, emails, or even messages that I left with others for him.
After a telephone call with sales guy telling him what we wanted and my subsequent email confirming same, they installed something different (cheaper). I've asked that this job get fixed, he hasn't fixed it. It's now been five months and severals attempts to get this resolved.

Carwal Garage Doors

5
13 October 2020 , PAUL C (London, Ontario, ON)

Excellent service from first contact, through quote process, installation and follow up. Thrilled with the new doors in every aspect. Have already recommended this company to other neighbours.

Installed product:

Acadia 138 Garage Door

Very Pleased.

5
09 October 2020 , CHRIS L (London, ON)

We recently replaced our garage doors and opener, and we’re very pleased with the results. Excellent product, friendly knowledgeable sales, and conscientious installation. Very pleased from start to… Read more We recently replaced our garage doors and opener, and we’re very pleased with the results. Excellent product, friendly knowledgeable sales, and conscientious installation. Very pleased from start to finish.

Installed product:

Standard+ Garage Door

Poor Service

1
29 September 2020 , Randy C (Oro-Medonte, ON)

Started out good seen service person within a day then things went off the rails. No return calls when I left messages. Never did get a price or door fixed. Don't waste your time with this… Read more Started out good seen service person within a day then things went off the rails. No return calls when I left messages. Never did get a price or door fixed. Don't waste your time with this company. At least I know who not to call for a replacement door.

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