Read what other customers say about us

Read reviews specific to one of our location:

London  |  Mount Pleasant  |  Guelph  |  Goderich  |  Orillia

Leave a review specific to one of our location:

London  |  Mount Pleasant  |  Guelph  |  Goderich  |  Orillia

Rating Summary

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Al Ritchie Revue

5
12 November 2020 , Al , Ontario

Very pleased. Installer was polite and skillful. Work was done promptly and final product is excellent. Upon completion installer carefully explained features and how door worked.

Totally satisfied customer

5
04 November 2020 , david , Ontario

On time as promised installed without a hitch,can't believe how quiet and smooth it is ...do not consider anything but an insulated door the little extra is well worth it.

Poor Customer Service

2
03 November 2020 , Michael , Ontario

I should have walked out when I took me 3 tries in person to buy a Door opener. Then got double billed and MONTH later still waiting to have the job finished. The they have to AUDACITY to send… Read more I should have walked out when I took me 3 tries in person to buy a Door opener. Then got double billed and MONTH later still waiting to have the job finished. The they have to AUDACITY to send invoice ($200) to collection for unfinished work. Still waiting. Should have read the reviews. NEVER AGAIN! do your research. Lot of REPUTABLE people out there who know what Customer Service is.

Levesque garage door - Barrow Bay

5
03 November 2020 , Laurie , Ontario

Overall experience was excellent .
Brandon was excellent to deal with and very helpful , knowledgeable and efficient .
Jeff the installer was absolutely excellent As well - we were… Read more
Overall experience was excellent .
Brandon was excellent to deal with and very helpful , knowledgeable and efficient .
Jeff the installer was absolutely excellent As well - we were extremely pleased with him and the job he did was excellent, he was extremely efficient and knowledgeable as well. Thank you very much for the excellent job !! Very much appreciated ! Sincerely Laurie and Joel Levesque

DON'T ORDER FROM HERE

1
19 October 2020 , Nicole , Ontario

Orillia manager Ric Vernon doesn't know what he's doing. He hasn't responded to voicemail, emails, or even messages that I left with others for him.
After a telephone call with sales… Read more
Orillia manager Ric Vernon doesn't know what he's doing. He hasn't responded to voicemail, emails, or even messages that I left with others for him.
After a telephone call with sales guy telling him what we wanted and my subsequent email confirming same, they installed something different (cheaper). I've asked that this job get fixed, he hasn't fixed it. It's now been five months and severals attempts to get this resolved.

Pre inspection cause delays

4
16 October 2020 , tim , Ontario

the installation was held up by not having the correct parts that my install location needed.
I believe that this is what this person's job is to catch these changes and make sure the… Read more
the installation was held up by not having the correct parts that my install location needed.
I believe that this is what this person's job is to catch these changes and make sure the installers have the correct parts.
Some parts taken care of that day others had to be done two working days later.